Terms and Conditions

Effective Date: March 12, 2025

Welcome to Vivanovas. By accessing or using our website (https://vivanovas.xyz), purchasing products, or engaging with any services we offer, you agree to comply with the following Terms and Conditions. These terms govern your use of our website, as well as the sale and purchase of products. Please read them carefully. If you do not agree with these terms, please refrain from using our website or purchasing any products.

1. Use of Our Website

By using our website, you represent and warrant that:

  • You are at least 18 years old or have the consent of a parent or legal guardian to use our site.
  • You will use our site only for lawful purposes and in accordance with these Terms and Conditions.
  • You agree not to use the site in any way that may harm, disable, overburden, or impair the functioning of the website or interfere with other users’ use of the site.

Vivanovas reserves the right to modify, suspend, or discontinue any aspect of the website at any time without notice.

2. Product Information and Availability

We make every effort to display the products on our website as accurately as possible. However, due to variations in monitor settings, product appearances may differ slightly from the actual items. All products are subject to availability, and we reserve the right to limit the quantity of products available for sale.

If a product you ordered is unavailable, we will notify you and offer a full refund or an alternative product of similar value.

3. Order and Payment

To place an order, you must provide valid payment information and contact details. By submitting your order, you are agreeing to purchase the selected products in accordance with our Sales Policy. We accept various payment methods, including credit/debit cards and PayPal.

Payment will be processed immediately after you confirm your order. If there are any issues with your payment, we may contact you to resolve the problem. Your order will be shipped once payment has been successfully processed.

4. Shipping and Delivery

Vivanovas ships products to various locations. Shipping charges will be calculated at checkout based on the shipping destination and the size of your order. We aim to process orders promptly, but please note that delivery times may vary depending on factors such as shipping method, destination, and external conditions.

While we strive to ensure timely delivery, Vivanovas is not responsible for delays caused by the carrier, customs processing, or factors beyond our control.

5. Returns and Refunds

Our Refund and Return Policy governs how returns and refunds are handled. Please review this policy before making a purchase. Returns are accepted within 30 days of receiving the product, provided the items are unused and in original condition.

We reserve the right to deny a return or refund if the conditions outlined in our policy are not met.

6. Intellectual Property

All content on the Vivanovas website, including text, graphics, logos, images, and software, is the property of Vivanovas and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or otherwise use any content from our site without prior written permission.

7. User Conduct

You agree not to:

  • Use the website for illegal, fraudulent, or harmful activities.
  • Attempt to gain unauthorized access to our systems, networks, or accounts.
  • Post or transmit any harmful, defamatory, or offensive content.
  • Engage in any activity that disrupts or interferes with the functionality of the website or the experiences of other users.

We reserve the right to suspend or terminate your access to the site if we believe you have violated any of these terms.

8. Limitation of Liability

To the fullest extent permitted by law, Vivanovas shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use or inability to use our website or products. This includes, but is not limited to, loss of profits, data, or other intangible losses.

Our liability for any claim arising out of or relating to your use of our website or products is limited to the amount you paid for the product(s) in question.

9. Privacy and Data Protection

Vivanovas respects your privacy and is committed to protecting your personal data. By using our website, you agree to our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review this policy for more details on how we handle your data.

10. Changes to Terms and Conditions

Vivanovas reserves the right to modify, update, or amend these Terms and Conditions at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review these terms periodically to stay informed about how we govern your use of the website and services.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United States and the state of California. Any disputes arising under or in connection with these terms will be subject to the exclusive jurisdiction of the courts located in California.

12. Contact Us

If you have any questions or concerns about our Terms and Conditions or need assistance with your order, please contact us at:

Thank you for choosing Vivanovas. We are committed to providing you with high-quality organic skincare products and ensuring a positive shopping experience.